Terms of Service
These terms define how Blindsmiths is licensed, how data flows through the service, and what each party is responsible for.
Last updated: 24 January 2026.
Plain-language summary
This summary is a convenience only. The full terms below control if there is a conflict.
1. Agreement to terms
By accessing or using Blindsmiths (the "Service"), you agree to these Terms of Service ("Terms"). If you are using the Service on behalf of a business, you represent that you have authority to bind that business.
2. Accounts and roles
You must provide accurate account information and keep credentials secure. Roles and permissions are managed by your business. You are responsible for activity under your account and for your users' actions.
3. The Service
Blindsmiths provides voice, photo, and form-based job capture that writes into your Google Sheet and related systems. Some features rely on integrated third-party services. We may update, add, or remove features to improve the Service or comply with legal requirements.
4. Customer data and permissions
You retain ownership of data you or your users upload, including job details, photos, and audio. You grant us a limited license to host, process, transmit, and display that data solely to provide and improve the Service. You are responsible for obtaining all permissions needed to upload and process customer data.
If the Service writes to your Google Sheet, you are responsible for sharing the sheet with the service account and maintaining appropriate access controls. You may export or delete your data at any time.
5. Third-party services
The Service integrates with third-party providers such as Google Sheets, AI providers, hosting platforms, and payment processors. Your use of those services is subject to their terms and policies. We are not responsible for third-party services or their outages.
6. Fees, trials, and billing
Fees, included usage, and billing periods are described on the pricing page or in your order form. Trials may be limited in duration or usage. You are responsible for taxes and any payment method information you provide. We may suspend the Service for overdue accounts.
7. Acceptable use
You agree not to:
8. Security and privacy
We use reasonable administrative, technical, and physical safeguards designed to protect the Service. No system is 100% secure, so you use the Service at your own risk. Privacy practices are described in our Privacy Policy.
9. Support and changes
Support levels depend on your plan. We may modify or discontinue parts of the Service with reasonable notice when feasible, especially for security or legal reasons.
10. Intellectual property
We retain all rights to the Service, including software, branding, and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription.
11. Feedback
If you provide feedback, you grant us the right to use it without restriction or compensation. We are not obligated to implement feedback.
12. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access for material breaches, security risks, or non-payment. Upon termination, your access ends and we may delete or anonymize data according to our retention practices.
13. Disclaimers
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
14. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is limited to the amounts paid by you for the Service in the 12 months before the event giving rise to the claim.
15. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your use of the Service, your content, or your violation of these Terms.
16. Governing law and venue
These Terms are governed by the laws of Victoria, Australia, without regard to conflict-of-law rules. You submit to the exclusive jurisdiction of the courts located in Melbourne, Victoria, Australia.
17. Notices and contact
Blindsmiths is the registered business name for the Service. Legal notices and enquiries should be sent through the contact portal or by email to Blindsmiths@gmail.com. This address is temporary; future updates may also be available at info@Blindsmiths.com and sales@Blindsmiths.com.
18. Changes to terms
We may update these Terms from time to time. We will post the updated version and update the effective date. Continued use after changes means you accept the updated Terms.